Dashboards and metrics
The challenge
Numbers live in separate files.
Comparing channels takes effort.
One report does not serve every team.
Dashboards and metrics
How it works
01
NPS, CSAT, and CES metric library
Create a metric from a ready template or custom formula, then connect it to the right response source.
Result: Consistent, dependable measurementDigital product dashboard
+ KPI+ Chart
Public read-only linknabd.cx/p/•••• ▮
02
Customisable dashboards
Arrange metric and trend cards around the needs of each team or initiative.
Result: A view built for each decisionLinked to live surveys
Sample data72
Net promoter
94%
Satisfaction
8.4
Customer effort
Password-protected share link
03
Filters and workspaces
Filter results by period, channel, and journey while keeping each product context in its own workspace.
Result: More accurate performance comparisonTop themes
Sample data- Service speed42%
- Fee clarity28%
- Mobile app19%
- Branch waiting11%
Positive 64%Neutral 22%Negative 14%
04
Secure public dashboards
Publish a read-only dashboard link with optional protection and a controlled expiry for stakeholders.
Result: Clear, controlled sharingJourney stages
Sample dataDiscover
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Use
Support
Emotion line
05
PDF and PPTX export
Turn the dashboard into a meeting-ready file with metrics and charts in their current order.
Result: Reports ready for the meetingPost-visit experience survey
Sample dataQuestion 2 of 6
How likely are you to recommend us?
012345678910
0 = not at all likely · 10 = extremely likely
Sample data
Live example
An example with ready-to-explore sample data.
The live example is being prepared.
Sample data
Dashboards and metrics
Works with
Connect this tool to the others whenever needed. Start anywhere — each tool works alone and connects when you need it.
Dashboards and metrics
Pricing
Dashboards and metrics
— SAR / month
Runs on your survey data. Includes the free survey allowance (1 survey, 100 responses a month); add Surveys for more.
- NPS, CSAT and CES metric library
- Configurable dashboards
- Filters and workspaces
- Secure public dashboards
Questions
Start with Nabd today.
Built to empower CX teams in Saudi Arabia: design, measurement and improvement tools that understand local context and speak your customer's language.