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Security

Enterprise-grade security

Clear controls protect your organisation and customer data at every layer.

Row-level data isolation

Each organisation's records are isolated so users only access authorised data within their organisation.

Encryption in transit and at rest

Data travels over encrypted connections and is stored under safeguards designed for sensitive information.

Roles and permissions

Granular owner, admin, analyst, and viewer permissions limit access according to each member's responsibilities.

Audit log

A clear record of important activity helps security and compliance teams review who performed each action and when.

Backups

Regular backups and documented recovery procedures support continuity and reduce data-loss risk.

Hosting and compliance

Hosting and protection practices account for Saudi enterprise requirements and personal data protection obligations.

Certifications

In progress. We'll share updates when accredited.

ISO 27001 · Certification pendingSOC 2 · Certification pending

Have a security questionnaire?

Send your security requirements and we will respond with the available information.

hello@nabdcx.com

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Built to empower CX teams in Saudi Arabia: design, measurement and improvement tools that understand local context and speak your customer's language.