I waited more than half an hour at the branch…
Not analysed
Nabd AI
The challenge
Mapping from a blank page takes time.
Reading feedback hides patterns.
Simple questions need another report.
Nabd AI
How it works
01
Nabd AI inside the platform
Start from your work inside Nabd and request a journey draft, questions, or a concise reading without switching tools.
Result: Faster work in contextDesign a
02
Feedback analysis
Summarise large volumes of feedback and identify recurring patterns and themes while retaining source references.
Result: Less time spent reading manuallyVoice of CustomerAnalyse all
The verification code never arrived, so I tried again…
Not analysed
The agent explained each step and made it easy…
Not analysed
03
Ask your data in natural language
Write the question as you would ask your team and receive a direct answer grounded in organisation data.
Result: A faster path to the answerLinked to live surveys
Sample data72
Net promoter
94%
Satisfaction
8.4
Customer effort
Password-protected share link
04
Arabic first
Write in Arabic or English while Nabd AI handles question wording, feedback, and local context.
Result: Clearer output for the teamMeasure: Verification code receiptDraft
How easy was it to receive the verification code?
Customer satisfaction (1–5)Required
nabd.cx/s/•••• ▮QRWhatsAppText messageEmail
05
Conversations are not saved
Use the conversation during the current session only; Nabd creates no permanent history of your questions or its answers.
Result: Greater conversation privacyTop pain: Verification
Digital account opening5 stages · 6 touchpoints
DiscoverySign-upVerificationActivationFirst transaction
Sample data
Live example
An example with ready-to-explore sample data.
Why did satisfaction at the Olaya branch drop this month?
More customers reported long waits at peak hours.
Average wait time rose, and slow service came up repeatedly.
Illustrative conversation
Nabd AI
Works with
Connect this tool to the others whenever needed. Start anywhere — each tool works alone and connects when you need it.
Nabd AI
Pricing
Nabd AI
— SAR / month
Requires an active core tool or the complete bundle
- Journey proposals inside the platform
- Feedback analysis and themes
- Natural-language questions about your data
- Arabic first with English support
Questions
Start with Nabd today.
Built to empower CX teams in Saudi Arabia: design, measurement and improvement tools that understand local context and speak your customer's language.