Free to start · 1 survey and 100 responses monthly
Surveys
— SAR / month
- NPS, CSAT, CES and other question types
- Logic, branching and quotas
- Links, QR codes and embeds
- Response filters and exports
Surveys
The challenge
Questions miss the reason behind a score.
Distribution channels are hard to track.
Responses pile up without clear filters.
Surveys
How it works
01
NPS, CSAT, CES, and question types
Choose the right metric and combine choice, rating, and open-text questions in one Arabic-English survey.
Result: More precise experience measurementMeasure: Verification code receiptDraft
How easy was it to receive the verification code?
Customer satisfaction (1–5)Required
nabd.cx/s/•••• ▮QRWhatsAppText messageEmail
02
Logic, branching, and quotas
Show questions based on earlier answers, screen out ineligible respondents early, and close quotas automatically when filled.
Result: Higher-quality responsesJourney stages
Sample dataDiscover
Sign up
Use
Support
Emotion line
03
Link, QR, and embedded distribution
Publish one distribution link in any channel, turn it into a QR code, or embed it in your website and app.
Result: Easier customer reachPost-visit experience survey
Sample dataQuestion 2 of 6
How likely are you to recommend us?
012345678910
0 = not at all likely · 10 = extremely likely
04
Response filtering and export
Review responses by period, channel, or answer, then export the data for analysis or team sharing.
Result: Faster response analysisLinked to live surveys
Sample data72
Net promoter
94%
Satisfaction
8.4
Customer effort
Password-protected share link
05
Offline field interviews and later sync
Download the survey to an interviewer device, collect answers face to face offline, then sync when connectivity returns.
Result: Reliable field coverageTop pain: Verification
Digital account opening5 stages · 6 touchpoints
DiscoverySign-upVerificationActivationFirst transaction
Sample data
Live example
An example with ready-to-explore sample data.
The live example is being prepared.
Sample data
Surveys
Works with
Connect this tool to the others whenever needed. Start anywhere — each tool works alone and connects when you need it.
Surveys
Pricing
Fieldwork
Face-to-face interviews offline, with later syncing, quotas and quality indicators.
Questions
Start with Nabd today.
Built to empower CX teams in Saudi Arabia: design, measurement and improvement tools that understand local context and speak your customer's language.